Residents

Rent payments can be made through our Resident Portal. Payment instructions are provided in your lease as well. 

For the majority of our residents, Rent is due on the 1st of each month, and is considered late if not paid on or before. Please see your lease, it specifies when you agreed to pay rent. However, for all residents a late fee is applied if payment is not received by within 48 hours of due date. For example, if rent is due on the 1st, on the 3rd a late fee is assessed. We encourage you to review your lease agreement for specifics for what you agreed to. We also encourage you to communicate early if you know rent will be late. 

Please use our Maintenance Request Form (link in Resident Portal). For urgent issues (e.g., no heat, flooding), call our office immediately at (414) 459-1060. 

Yes, but all guests must follow same guidelines you must and you are responsible for the actions of your guests including any damage caused by them. Children of guests must be accompanied by adults and long-term stays must comply with your lease agreement (14 days total per year) 

Submit an Update Contact Info Form (link coming soon) or email: residents@thebrickharbor.com 

You can request a Homestead Credit form through our Resident Forms section (link coming soon). Complete the request, and our team will prepare the document for you.