Building with integrity, design, and clear communication.
Our vendor and contractor community is the backbone of what we do at Brick Harbor Management Co. Our vendors and contractors are more than service providers — they’re partners in creating lasting spaces. We value collaboration, reliability, and integrity, and we’re always looking to build relationships with professionals who share those values. We believe strong partnerships are built by design: clear expectations, reliable communication, and respect for your craft.
We’ve designed our Vendor Portal to make working with us simple and transparent — whether you’re requesting a disbursement, submitting a bid, or proposing new collaboration.
Partner Standards
We expect the same from our partners as we give to our residents: quality, accountability, and communication. A completed W-9 is required before first payment.
As we grow, so do the opportunities to work together. Or if you have an idea for project, let us know through the vendor portal; we are opening to collaborations.
Disbursement Requests
Submit invoice and project details.
We’ll schedule a site review before payment approval.
Project Bids
Share your proposal, timeline, and references.
We’ll follow up on fit and scope.
Collaboration & Maintenance
Submit maintenance work for payment or propose new project collaborations.
If you run into any issues with the portal, you can also reach us directly:
vendors@thebrickharbor.com
(414) 459-1060
FAQS
Submit a disbursement request through the Vendor Portal. Include your invoice, details of the work performed, and any supporting documentation. Once received, we’ll confirm the request, schedule an inspection if required, and review all details before payment approval.
We build in time for review at every step. Approved payments are issued within 7–10 business days of your request.
Inspection scheduling: Typically within two business days, however it can be 3–5 business days of your request.
Review & approval: Once the inspection is complete, our team reviews your documentation and issues payment.
Payment processing: Approved payments are issued within 7–10 business days, depending on your preferred method (Zelle, mailed check, or wire transfer).
All vendors must have a current W-9 on file before any payments can be processed. If your W-9 is missing or outdated, we’ll request it and pause disbursement until it’s received.
Every submission through the Vendor Portal receives an immediate confirmation email, followed by a short personal note from our Vendor Partnerships team after review (please allow up to 1 to 2 business days). You’ll always know we’re on it.
The Vendor Portal is the most efficient way to get your requests processed, but if you run into technical issues, you may email documents to vendors@thebrickharbor.com. Please contact us before you do. Please note this may delay review and processing.